Patient
Reviews
Genuine reviews from patients treated at The Hand Therapist. All reviews are sourced from Google and reflect real patient experiences.
What clients
say
Every patient's experience is personal. These are the stories of those who have trusted Ms Razo with their care, in their own words.
"Michelle was always kind, knowledgeable and professional while setting achievable goals and challenging me to persevere and believe in the process of recovery. The sensation I have in my fingertip has improved significantly along with the strength and appearance of my finger. She has changed my life for the better, and I am forever thankful."
"Michelle Razo has been an absolute breath of fresh air for our 9 year old daughter who has hemiplegia cerebral palsy. We've been seeing Michelle for several years now, and the difference in our daughter's hand movement and strength is truly remarkable. Her dedication, knowledge, and warmth have had a lasting impact on our daughter's life."
"As a healthcare professional myself I would not hesitate to recommend Michelle. Michelle gave a definite diagnosis during the initial appointment and provided a comprehensive holistic treatment plan. I was impressed with her clinical knowledge and examination technique. You get what you pay for and I think given the complexity of hand, wrist and upper limb issues it is well worth seeking assessment by a specialist. I would 100% recommend her."
Every
review
All reviews are sourced directly from The Hand Therapist's Google Business profile and represent genuine patient experiences.
"I went to Michelle when my fingers got so painful that I thought I would need to quit going to aerial and pole classes. She quickly worked out my problems and gave me exercises and treatment that have not just gotten rid of the pain, but have also made me much stronger. Thanks to Michelle I'm doing much better at aerial and pole. She's also helped me with a problem I'd been having with my wrist. Michelle is very attentive and explains everything in great detail so you understand exactly what is going on and how the treatment helps."
"After being referred to Michelle because of pain due to my job, I have noticed such a difference. When I started seeing her I was having trouble opening the car door, working and carrying anything in my left hand. Thanks to her skill and knowledge the pain has reduced considerably. I have learned how to keep the strength to continue working. I am very grateful. Thank you Michelle!"
"This is actually a 3 in 1 review because Michelle hasn't just helped myself but two members of my family also. My husband found her services initially when he broke his finger on holiday — Michelle got him back to full hand function in only a few visits. I could not recommend Michelle enough for any upper limb issue — she is professional, extremely experienced and incredibly kind, no one will care more about helping you recover."
"Suffered an injury while playing volleyball, couldn't move my thumb which stopped me playing for a while. After a few sessions with Michelle I was able to return to volleyball and my thumb is stronger than before. Very happy with the results and the process was made very simple."
"After just 3 sessions with Michelle and having followed her programme over 6 weeks I see a great improvement in mobility and strength and have significantly less pain than before. I recommend her very highly."
"With her guidance I was thankfully able to repair and strengthen the area in a matter of a few months! Highly recommended — she is incredibly knowledgeable, patient and clearly spoken. Also being able to cater to online sessions was great."
"I've seen Michelle on 2 occasions now for different injuries. Her expert knowledge, first class professionalism and patient care has not only completely healed my injuries for a second time but has also stopped them from coming back. She really is the best in the business!"
"Michelle is obviously a very experienced Practitioner having worked at one of the top London teaching hospitals. She seamlessly picked up where my Physio left off following my operation from Dupuytren's surgery. I wouldn't hesitate to recommend Michelle's services."
"I travelled from Fermanagh — a 2 hour drive — and oh was it worth it. I have now completed my time with Michelle and feel I have my left hand back again, something I thought wasn't likely. My biggest regret was not looking sooner. I couldn't recommend Michelle highly enough."
"I saw Michelle after cubital tunnel release surgery. I had been experiencing ulnar clawing, numbness and tingling of my fourth and fifth fingers. From the very start Michelle was amazing — I received excellent care that was patient focused to my needs."
"I came to her with a hand injury that I was really worried might stop me from working — I'm a working musician, so it was a real worry. From the very first session, her knowledge and thorough approach put my mind at ease. I'm now busier than I have been since 2020, and my hand is feeling great."
"Michelle provided an excellent and very thorough service to help me recover from an arm tendon injury from tennis. She was very supportive throughout and provided tailored exercises. Thanks very much!"
"Michelle helped me recover from a mallet finger injury to enable me to effectively extend my finger again. Great healthcare experience!"
"Michelle's exercise programmes, heat treatments, massages and stretches were continually evaluated, updated and explained at length so I understood the difficulties I was having. Michelle is tirelessly dedicated to achieving the best results and I cannot thank or recommend her enough."
"I had been having pain in my wrist that was shooting pains up my arm. Michelle gave me a thorough examination and gave me exercises, it continued to improve each time and I feel more comfortable and my strength is back. Michelle was lovely to chat to during our sessions."
"Michelle was able to provide a diagnosis of trigger finger, issues with my ulnar/median nerves and forearm muscles. I wasn't able to get this diagnosis elsewhere and Michelle made me very confident that I would be able to return to my sport without the need for steroid injections. Highly recommend!"
"Michelle was able to diagnose the issue at my first appointment and created a hand therapy programme tailored specifically for my injury. I have been able to return to practicing and playing guitar consistently without experiencing pain. I would highly, highly recommend!"
"Not only was Michelle extremely knowledgeable and helpful in getting me set up with a programme, she totally understood my concerns and worries about the state of my hand and wrist. As well as an excellent therapist, Michelle is a wonderful person, so warm with genuine interest in the person as well as the problem."
"I've been seeing Michelle for over a year through a complex wrist journey — a TFCC tear, wrist instability and two surgeries. Getting nowhere with the NHS, finding Michelle's clinic was exactly what I needed. She has shown kindness, patience and a real commitment throughout, going far above and beyond — she even video called me from holiday because she knew I was in pain. You can tell she truly loves her job and cares about getting you pain free."
"Thanks to the wonderful work done by Michelle I am now pain free and avoided going down the injection/surgery route. For anyone hoping to avoid injections/surgery I highly recommend her. She is AMAZING!"
"I am very grateful to the Hand Therapist who through her exercises removed the swelling from my hands and gave me back power in them. She has also strengthened my arms tremendously. I would wholeheartedly recommend her services to anyone with problems in their hands or upper body."
"Her title of Hand Therapist is somewhat misleading because her expertise includes wrist, arm, elbow, shoulder, and neck problems. Her assessments are thorough on each visit and she provides advice about your condition and treatment, along with a specific and effective web based programme of exercises. Such a service is not readily available elsewhere."
"Michelle was able to explain my injury so clearly and helped me understand my treatment plan. I really appreciated understanding how the injury had impacted its function and how the various massages, stretches and strengthening exercises would support recovery. I would not have had such a great recovery without Michelle's expertise!"
"I basically seen a number of Physios, osteo and had an MRI — nobody really gave me a solution. From day 1 with Michelle I felt like this was different. She specialises in only the hand to shoulder area and was confident she could get me sorted. She is a true specialist, a very good listener and goes the extra mile."
"Michelle's knowledge and expertise, through a personally tailored program of guided exercises, has made immeasurable difference and has improved my dexterity and confidence completely. Her warm, reassuring approach made sessions enjoyable and I wouldn't hesitate to recommend her as an excellent hand therapist."
"Michelle analysed the issues I had and came up with a treatment plan to help strengthen the muscles in my hand, resulting in me greatly improving the use of my hands and with much reduced pain levels. I would recommend Michelle to anyone with similar issues."
"Having been told by more than one GP that I would have to live with the effects of OA, the improvement is nothing short of transformational. I have regained about 80% of mobility in my affected fingers and now able to perform tasks from opening jars to using the rowing machine again. I cannot recommend Michelle highly enough."
"I couldn't have asked for a better Hand Therapist than Michelle in the Holywood clinic. Extremely professional, knowledgeable and caring. Always reassuring and always there if you had any questions. Would highly recommend, you can't go wrong!"
"The service provided was very professional, knowledgeable and friendly. I was unaware that dedicated hand therapists were available prior to meeting Michelle and really grateful to her for the treatment plan implemented which has been successful."
"Michelle, over 3 sessions, used her brilliant expertise to help give a diagnosis to my injury and supplied me with multiple exercises to help regain the strength, movement and flexibility back into my hand. If anyone has experienced an injury in their hand, I would highly recommend visiting The Hand Therapist."
"My hands are massively improved showing greater flexibility and strength. Michelle's approach to my therapy has done wonders for my hand strength and more importantly, she has slowly built my confidence to a stage where I am now able to use my hands fully for everyday tasks. A brilliant resource in the North Down area."
"Michelle was very thorough. Took her time to assess any problems I was having. I found her very knowledgeable and would not hesitate to go back if needing any further treatment or advice."
"Now, a few months on, I no longer have any real symptoms. Michelle is so great at what she does and I don't think you'll get this kind of help anywhere else in NI when it comes to hands. I had 3 appointments, only one of them being in person, and for me that was really all it took. My hand is doing great and I'm very, very grateful."
"Michelle was excellent, the exercises she showed me have really helped."
"Very professional. Would highly recommend."
"I live in NE England and dislocated my thumb in Australia, requiring surgery. My surgeon recommended finding a CHT and a Google search led me to Michelle in Belfast. Her guidance across four virtual meetings has been incredible — my confidence using both hands has been transformational in just over two months. A genuinely wonderful lady and the virtual meetings were fully effective at an extremely reasonable cost."
"From having serious numbness in my hands, pains at night, tingles throughout the day to now having gained my hand strength back, no more tingles, no more night hand pains! Michelle easily accommodated me with online calls over Zoom, even though we had a 6 hour time zone difference. I couldn't recommend hand therapy enough for somebody who experiences similar irritations."
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